Golf Launchpad Tour FAQ

General

What is the selling price of the Golf Launchpad Tour?
  The suggested retail price in North America is $199.99 (US)
Where can I buy a Golf Launchpad Tour unit?
  Golf Launchpad can be purchased from our online store right here and it is available in most retail chain stores in North America and in several major outlets across Europe, Australia, and South Africa and well as many e-tailers. Please see our home page or contact customer service for a reseller near you.
What is included in the box with Golf Launchpad Tour?
 
  • Complete Golf Launchpad Tour assembly.
  • LPDR Tour—Proprietary swing analysis software available as a download.
Are the Golf Launchpad Tour documents and manual available online?
  Yes. Electronic documentation and manuals can be found under the Support Tab of our Home Page or click here.
Do I need extra high ceilings or a large room to swing?
  No. Most people can swing a 6 iron safely in their home if they have standard 8 foot ceilings. You can still get the pleasure of playing ultra-realistic golf with an eight foot ceiling by substituting an iron for a driver and just turning on Power Shot in Tiger Woods to compensate for the lower clubhead speed of an iron and still get 300 yards off the tee!
Can any wear-and-tear items be replaced?
  Yes. Golf Launchpad Tour is specifically designed to allow replacement of only the wear-components making your Launchpad factory fresh with little cost. Replaceable items are: The tethered ball assembly, the turf, the net, and the rubber Tee. These items are available for sale in the convenient and cost-effective form of a Reload Kit, available here.
Why a tethered ball?
  Golf Launchpad Tour’s tethered ball is removable and can be substituted with a regular free ball. But a tethered ball is more practical for indoor play, and since playing isn’t the same unless the feel and sound are true, our advanced tethering system is so accurate you won’t believe you’re hitting a tethered ball. That’s because we have designed the tethering system so that the dynamic mass of the tethered ball (think of dynamic mass like the swing weight of a club, which is different from the static weight of the club) matches the mass of a free ball.

Combined with a strong, light-weight, and flexible tether that allows for a spin, a lay-flat design that does not interfere with your sight-line, and real Surlyn construction—the sound and feel of the ball are indistinguishable from your experience on the course. And, should you want to practice at the range or hit into a net with Launchpad, simply remove the tethered ball (no tools required) and tee up a regular ball.
What is the net for?
  Even though it appears to do nothing, it actually stops the ball!
Here is how it works. The net functions via a scientific phenomenon called the Bernoulli Effect: as the ball passes by the net at high speeds it creates a vacuum that draws the net towards the ball. The resulting friction stops the ball noiselessly. The whole thing happens in a split second so it can’t be seen with the naked eye. However, if you view any of the videos on our website frame-by-frame (try it!) you will be able to see the net in action!

In short, the net is like an air-bag that’s designed to stop the ball soundlessly, so your ear-brain system only registers the all-important sound of the impact of your club on the ball. Unlike other simulators where the noise of the ball hitting a screen masks the sound of the club-ball impact, with Golf Launchpad you only hear the sound of the impact, the way it's meant to be!
Can I putt with Golf Launchpad Tour?
  You most certainly can! With the custom engineered turf and sensor design, the putting feel is pure, yet you can still hit irons and woods with confidence and comfort.
Three sets of adhesive pads came with my Golf Launchpad Tour. What are they for?
  These are anti-skid pads used for keeping your Golf Launchpad Tourin place. Each type of anti-skid pad is designed for a certain type of surface:
  • The foam-grip is used for hardwood, ceramic, vinyl, and other flat and smooth surfaces.
  • The hook-type grip is used for short pile carpets.
  • The peg-grip is used for high pile carpets.

Platform - related questions

What games are compatible with Golf Launchpad Tour?
  Golf Launchpad Tour is compatible with:
  • EA Sports Tiger Woods PGA Tour (2003—2008) for the PC/MAC
  • EA Sports Tiger Woods PGA Tour 2008 for the Playstation 3.
What are the system requirements for the PC/Mac Model of Golf Launchpad Tour?
  Golf Launchpad Tour™ is a USB device compatible with Windows XP/2000/ME/98/Vista and with Mac OSX platforms. Minimum hardware specifications for your computer will vary depending on which game you are using the Launchpad with. Minimum specifications can be found on the game box, or EA's site.
Does Golf•Launchpad™ for PC work with Windows Vista?
 
  • Golf Launchpad Tour hardware is compatible with Window Vista.
  • Launchpad Drive Range Swing Analyzer (LPDR-Tour) software is also compatible with Windows Vista.
  • EA Sports Tiger Woods PGA tour game is not guaranteed to be compatible with Vista, but tests show compatibility in almost all cases. See here for instructions.
Are there any updates or patches for 'EA Sports Tiger Woods PGA Tour 07' (PC-Version)?
  Yes, there is one. Please visit EA Sports’s download page.
Is Golf Launchpad Tour compatible with "'EA Sports Tiger Woods PGA Tour 08'?
  Yes, it is. Please Click here for details.
Which versions of Tiger Woods PGA Tour are compatible with Windows Vista?
  Only Tiger Woods PGA Tour '08 is compatible with Windows Vista, and
is known to work with the Golf Launchpad Tour.
Is the Golf Launchpad compatible with the Wii, XBox360?
 

The Golf Launchpad Tour is not currently compatible with the Wii or XBox360. However, rest assured that our design team is working to develop new products that support these platforms.

Is the Golf Launchpad Tour compatible with the Playstation3?
 

Yes! The Golf Launchpad Tour is compatible with the Playstation 3.

Are there any control settings that I need to check are properly configured when playing Tiger Woods PGA Tour 08 on my Playstation3?
 

A: Yes. First, you need to make sure that the Launchpad is controller 1 on the PS3. This can be verified by pushing the "~" button on the Remote Caddy and viewing the Controller Settings option. Next, you need to verify the control setup in the Tiger Woods game. From the main menu, navigate to the control setup menu by selecting My Tiger '08 -> Settings -> Profile Game Controls. In this menu you simply need to verify that the Shot Stick is set to "Left Stick". Once these two settings have been verified you are ready to play!

Is Golf Launchpad compatible with Tiger Woods '08 for Mac?
  Yes, it is, 100%! If you want to optimize the performance of the game, start System Preferences, click on Mouse & Keyboard, under the "Mouse" tab drag the slider to increase or decrease mouse sensitivity. If you have a laptop, do not adjust the trackpad sensitivity. We recommend setting the slider at about 70%, but if you find that Tiger consistently hits too far, adjust the slider to the left. If your shots are too short, adjust the slider to the right.
Which version of Tiger Woods PGA Tour do I need for my Operating System?
  For Windows XP:
- All versions of Tiger Woods PGA Tour ('03 - '08) are compatible with Windows XP.

For Windows Vista:
- Only Tiger Woods PGA Tour '08 is certified Vista Compatible by EA Sports.
- However other versions of PGA Tour ('03 - '07) have been known to work, but may depend on your computer configuration. In our testing we have found Tiger '07 and Tiger '06 to work under Vista on several popular brand name computers tested. In general, updating to the latest drivers has been found to help with minor compatibility issues.

MacOS:
- Please see the Mac/TW setup page for details.

Linux / Other:
- Linux is not currently supported by EA Sports.
How do I get my PC/Mac to display an image onto my television?
  Computers have several different ways to connect to an external display. Consult your computer’s user manual to connect to your television. A DVI or HDMI cable will give you the best picture quality if supported by both your computer and television.
My distances seem short when I play Tiger Woods PGA Tour on my PC. What should I do?
  Make sure that you have LPDR Tour running in the background while playing Tiger Woods. Verify that the shots taken in Tiger Woods are recorded in LPDR Tour as you play to ensure proper operation.